Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
- 50% Recommended
- 10% Neither / don't know
- 40% Not recommended
|Year-month||Extremely Likely||Likely||Neither Likely nor Unlikely||Unlikely||Extremely Unlikely||Don't Know|
We asked the question:
Any further comments?
This is a superb Practice, and are no major changes required in a patient’s view.
The surgery is proactive and very quick to respond when so required
Posted on: 28/04/2021
Very good service.
Thank you for your kind comments.
Jacqui @ Yalding Surgery
Posted on: 24/04/2020
In the 38 years we have been with Yalding surgery we have always found everyone very helpful and courteous, and have thanked ourselves lucky we have not with any of the surgeries around.
Posted on: 16/04/2020
During my visit to the nurses every day for the past month I can honestly say they have been brilliant and I cant fault the docs or nurse that have looked after me them during this time. Thank you so much to everyone involved.
Posted on: 02/04/2020
Really grateful to Dr Watson for all she has done for me over the last couple of years
Posted on: 01/02/2020
I have and continue to recommend the surgery wholeheartedly to friends and family for the compassionate care, patient and thorough care provided. It's such a reassurance to have a doctor and practice I can trust.
Posted on: 13/06/2019
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