Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.



Select year:
  • 50% Recommended
  • 10% Neither / don't know
  • 40% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Jan 2022 000010
Dec 2021 001000
Nov 2021 100000
Oct 2021 000010
Sep 2021 000000
Aug 2021 000000
Jul 2021 000000
Jun 2021 100100
May 2021 000000
Apr 2021 100000
Mar 2021 000000
Feb 2021 000000
Jan 2021 001200
Dec 2020 000000
Nov 2020 010000
Oct 2020 000010
Sep 2020 000000
Aug 2020 000000
Jul 2020 000000
Jun 2020 000000
May 2020 000000
Apr 2020 400010
Mar 2020 000000
Feb 2020 100000
Jan 2020 000000
Dec 2019 000000
Nov 2019 000000
Oct 2019 000000
Sep 2019 000000
Aug 2019 000000
Jul 2019 000000
Jun 2019 100000
May 2019 000010

Patient feedback

We asked the question:
Any further comments?

This is a superb Practice, and are no major changes required in a patient’s view. The surgery is proactive and very quick to respond when so required
Posted on: 28/04/2021

Very good service. Thank you for your kind comments. Jacqui @ Yalding Surgery
Posted on: 24/04/2020

In the 38 years we have been with Yalding surgery we have always found everyone very helpful and courteous, and have thanked ourselves lucky we have not with any of the surgeries around.
Posted on: 16/04/2020

During my visit to the nurses every day for the past month I can honestly say they have been brilliant and I cant fault the docs or nurse that have looked after me them during this time. Thank you so much to everyone involved.
Posted on: 02/04/2020

Really grateful to Dr Watson for all she has done for me over the last couple of years
Posted on: 01/02/2020

I have and continue to recommend the surgery wholeheartedly to friends and family for the compassionate care, patient and thorough care provided. It's such a reassurance to have a doctor and practice I can trust.
Posted on: 13/06/2019