Appointments

To request a same day (urgent) appointment for today (Monday to Friday):

• Phone us on 01622 814380, Monday to Friday from 8am to 6.30pm
• Visit the surgery and speak with a receptionist, Monday to Friday from 9am to 6pm
• When you get in touch, we’ll ask what you need help with
• We will use the information you provide to find the best doctor, nurse, or health professional to help you
• You may be signposted to an expert clinician outside the surgery

When you get in touch, we’ll ask what you need help with. This is called care navigation. We will use the information you provide to find the best doctor, nurse, or health professional to help you. You may be signposted to an expert clinician outside the surgery.

There may be a few weeks' wait before your appointment.

You can choose the doctor you would like to see at a time that suits you. We would like to suggest that you continue to see your doctor for any ongoing condition. 

To request a routine appointment in the next 6 weeks:

• Contact us online
• Use your NHS account (through the NHS App) to book appointments, blood tests and request sick notes
• Phone us on 01622 814380, Monday to Friday from 8am to 6pm
• Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with. This is called care navigation. We will use the information you provide to find the best doctor, nurse, or health professional to help you. You may be signposted to an expert clinician outside the surgery.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

You usually don't need to book an appointment to get your test results.

Find out how to get your results

Information and advice for travelling abroad.

Visit our Travel Information page

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception on 01622 814380 before 12pm.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

You can now see a GP or other healthcare professional during:

• weekday evenings between 6.30pm and 8pm (some practices offer early morning appointments)
• Saturdays and Sundays/Bank Holidays

These appointments offered could be:

• At your registered practice
• At another local GP practices
• At another local NHS service, such as a General Practice Hub

What type of appointments will be available?

Evening appointments between 6.30pm to 8pm Monday to Friday will be offered by a practice in your local area. These appointments will be offered by a range of clinical professionals. Some practices in your local area may offer early morning appointments. 

On Saturdays, a clinical professional will be available between 8am to 12pm at a practice in your local area (times may vary).

On Sundays and Bank Holidays a GP will be available between 9am to 12.30pm at a hub in Tonbridge or Maidstone.

Who can book these appointments?

Improved Access appointments are available for all patients in west Kent, regardless of where they are located. This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year. It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.

How can I book an appointment? 

In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.

Sevenoaks Urgent Treatment Centre, based at Sevenoaks Hospital is open 8am to 8pm, 7 days a week, 365 days a year and has two GPs stationed there throughout the day.

The service is suitable for patients for same day appointments that cannot wait 24 hours to be seen.

Patients can be seen by a GP in the UTC either by obtaining an appointment through NHS 111 by asking for a booked appointment, or alternatively signposted to attend as a walk-in.