Appointments

To request a same day (urgent) appointment for today (Monday to Friday):

• Phone us on 01622 814380, Monday to Friday from 8am to 6.30pm
• Visit the surgery and speak with a receptionist, Monday to Friday from 9am to 6pm
• When you get in touch, we’ll ask what you need help with
• We will use the information you provide to find the best doctor, nurse, or health professional to help you
• You may be signposted to an expert clinician outside the surgery

When you get in touch, we’ll ask what you need help with. This is called care navigation. We will use the information you provide to find the best doctor, nurse, or health professional to help you. You may be signposted to an expert clinician outside the surgery.

There may be a few weeks' wait before your appointment.

You can choose the doctor you would like to see at a time that suits you. We would like to suggest that you continue to see your doctor for any ongoing condition. 

To request a routine appointment in the next 6 weeks:

• Contact us online
• Use your NHS account (through the NHS App) to book appointments, blood tests and request sick notes
• Phone us on 01622 814380, Monday to Friday from 8am to 6pm
• Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with. This is called care navigation. We will use the information you provide to find the best doctor, nurse, or health professional to help you. You may be signposted to an expert clinician outside the surgery.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

You usually don't need to book an appointment to get your test results.

Find out how to get your results

Information and advice for travelling abroad.

Visit our Travel Information page

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception on 01622 814380 before 12pm.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

You can now see a GP or other healthcare professional during:

• Weekday evenings between 6.30pm and 8pm (some practices offer early morning appointments)
• Saturdays
• NEW: Additional Tuesday appointments with a GP from our Primary Care Network (PCN)

These appointments may take place:

• At your registered practice
• At another local GP practice
• At another local NHS service, such as a General Practice Hub

What type of appointments will be available?

New Tuesday PCN GP Service

Extra appointments every Tuesday with a GP from our PCN for new, non‑complex, short‑term issues. These include a mix of telephone and face‑to‑face appointments. F2F appointments will be held at Old Parsonage Surgery, Goudhurst.

Weekday Evening Appointments (Monday–Friday)

Evening appointments between 6.30pm and 8pm are telephone appointments, offered by a practice in your local area. Some practices may also offer early morning appointments.

Saturday Appointments

Saturday appointments are available between 8am and 12pm and may take place at one of the following locations:

• Old Parsonage Surgery, Goudhurst — with a GP from within our PCN
• The Vine Medical Centre
• Rusthall Medical Centre

Who can book these appointments?

Improved Access appointments are available for all patients in West Kent, regardless of which practice they are registered with. This means you can be seen by a clinical professional 7 days a week, 52 weeks a year.

You may not see your usual GP, and you may need to attend a different surgery.

How can I book an appointment?

To book any of these appointments, please contact your surgery reception team in the usual way.

Please note: reception staff cannot take calls on Saturdays and Sundays, Bank Holidays, or between 6.30pm and 8am Monday to Friday.

Sevenoaks Urgent Treatment Centre, based at Sevenoaks Hospital is open 8am to 8pm, 7 days a week, 365 days a year and has two GPs stationed there throughout the day.

The service is suitable for patients for same day appointments that cannot wait 24 hours to be seen.

Patients can be seen by a GP in the UTC either by obtaining an appointment through NHS 111 by asking for a booked appointment, or alternatively signposted to attend as a walk-in.